How confident are you in using Public Transport?

Public transport is a lifeline for many, but people’s confidence and concerns vary. Here’s what the survey revealed:

• Frequency of use: most respondents use public transport occasionally (37%) or a few times a week (37%); 21% use it daily, while only 5% said rarely, and none said never

• Confidence levels: overall, confidence is fairly high - 38% feel confident and 27% very confident. However, 17% remain neutral, and 18% reported being slightly or not at all confident

• Top concerns when using public transport:

  • Reliability & schedules – 28%

  • Safety & security – 27%

  • Cleanliness & hygiene – 16%

  • Cost – 14%

  • Accessibility – 8%

  • Other – 7%

💡 Insight: Confidence in public transport is generally strong, but concerns around reliability and safety stand out as the biggest barriers to building trust and encouraging more frequent use.

Please view the visual and enhanced results here.
These results are subject to change as more responses are collected.

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