Tackling Anti-Social Behaviour with imabi

Supporting and helping communities feel safer: on transport, in public spaces and across the places we live, work and study

imabi brings together public reporting, live guidance and local partnership tools in one connected platform to help tackle ASB more effectively, while supporting those on the frontline.

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Our solutions - imabi Connect and imabi Travel Guardian - work together to give transport operators, policing and local authorities the insight, evidence and tools they need to act quickly and confidently

imabi Travel Guardian
imabi Connect

Travel Guardian is designed to sit alongside existing routes , including British Transport Police reporting and Crimestoppers, not replace them.

It provides a simple additional pathway that makes it easier for people to share what they see, anonymously if needed, while still directing reports to the right place.

Why imabi for tackling Anti‑Social Behaviour?

  • National scale, local focus

    • imabi Connect gives regions a customised, local layer within the same trusted platform

    • imabi Travel Guardian is already live across the UK with over half a million downloads, used by local authorities, transport operators and policing

  • Reduces pressure on policing

    • Automatically routes non‑police issues (e.g. poor lighting, broken CCTV, environmental hazards, infrastructure problems) straight to the responsible organisation

    • Ensures police time is focused on crime, risk and priority ASB - not avoidable demand

    • Provides evidential tools that help build stronger cases and better operational decisions

  • Data and insight you can act on

    • Instantly visualises trends, hotspots, repeat locations and emerging patterns

    • Helps partners understand environmental contributors such as lighting, CCTV coverage, transport infrastructure and place-based risks

    • Supports evidence-based commissioning, joint tasking, hotspot patrols, investment bids and safer streets planning

  • Protects the people who keep services moving

    • Gives staff, drivers and frontline teams safe, simple reporting tools, including discreet options and secure media upload

    • Demonstrates that abuse and harassment are never “part of the job”

    • Offers wellbeing guidance, signposting and local support directly in-app

  • Builds trust with communities

    • Gives the public, passengers and students clear, accessible ways to speak up

    • Shows that concerns are taken seriously through transparent reporting pathways and targeted updates

    • Strengthens collaboration between transport, policing, local authorities, education, BIDs and community partners

  • Evidential information when it matters

    • imabi enables to upload photos, videos, voice notes, descriptions and timestamps, geolocated incident details

    • This helps agencies respond accurately, prioritise risk and support investigations where appropriate

  • Geolocation that adds real value

    • Geolocation tools help:

      • Identify exact incident locations

      • Map hotspots and repeat patterns

      • Direct users to nearby support, safe spaces, taxi ranks, bus stops and CCTV

      • Improve planning for patrols, route changes, lighting upgrades or targeted interventions

  • Effective for VAWG and vulnerability

    • Anonymous reporting options

    • Journey sharing for reassurance

    • Access to specialist national and local support

    • Curated guidance for safe travel, night-time economy safety, recognising risk and supporting others

    • Data that supports local VAWG strategies and safer streets planning

  • Reduces duplication and closes gaps between agencies

    • Ensures the right report reaches the right owner - police, council, transport provider, estates, or community safety team

    • Removes silos and improves real-time coordination

    • Helps detect where issues fall between agencies and need joint action

  • Supports informed and safe public intervention

    The platform includes guidance on civil (citizen’s) arrest, helping people understand:

    • When it may legally apply

    • Safety considerations

    • Proportionality

    • Preferred alternatives such as reporting and seeking help

Our team can:

✔️ Share an overview or demonstration of imabi Connect and imabi Travel Guardian

✔️ Map imabi to your existing reporting routes and partnerships

✔️ Help you design a coordinated ASB and safety approach across transport, policing, local authorities, education and community partners

✔️ Review your current ASB challenges to identify quick wins and long-term prevention opportunities

✔️ Support integration with existing systems (CRM, case management, CCTV, control rooms, customer service)

✔️ Help define reporting categories and routing rules so incidents reach the right owner instantly

✔️ Set up local alerts, guidance and campaigns tailored to your region or network

✔️ Create staff engagement, onboarding and training materials to strengthen reporting culture

✔️ Develop insight dashboards showing trends, hotspots and resource needs

✔️ Support VAWG, safeguarding and vulnerability strategies with mapped assets and guidance

✔️ Advise on night-time economy and transport safety planning

✔️ Help build robust evidence for funding bids, community safety plans and partnership strategies

✔️ Provide operational and communications support for launch, including messaging to staff, passengers and communities

Ready to strengthen your ASB response?

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