Hospitality

Supporting safer hospitality environments - protecting staff, meeting compliance and supporting guests.

Hospitality teams face unique safety challenges: late finishes, lone working, customer-related incidents, travelling home after dark and fast-changing environments. imabi Pro gives venues a simple, scalable way to support staff before, during and after their shift - helping employers strengthen staff safety, reporting and compliance.

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Who We Work With:

How imabi helps hospitality organisations

imabi Pro is your organisation’s digital hub for safer working, stronger communication and faster support. Designed for hospitality, retail, real estate, security, transport, and any setting with frontline or lone-working staff, imabi Pro helps you protect your people every shift, every day.

imabi Pro — compliance and staff safety platform supporting Worker Protection Act duties and Martyn’s Law readiness for hospitality employers.
  • Anonymous Reporting & Early Intervention

    Give staff a safe, confidential way to speak up about concerns - from customer incidents and harassment to unsafe areas, near misses or wellbeing worries. imabi Pro helps organisations spot patterns early, intervene faster and reduce risk.

  • Real-Time Alerts & Direct Communications

    Share urgent updates instantly:

    • transport disruptions

    • severe weather

    • local safety concerns

    • staffing or operational notices

    This ensures teams are informed and protected before, during and after shifts.

  • Central Hub for Policies, Guidance & Support

    Make it easy for staff to access what they need, when they need it:

    • workplace policies

    • winter safety guidance

    • wellbeing resources

    • incident-handling procedures

    • signposting to internal and external support services

    Everything is stored in one trusted location - no searching, no delays.

  • Improved Culture, Confidence & Retention

    When teams feel safe, heard and supported, everything improves - morale, performance and staff loyalty. imabi Pro empowers employers to actively protect their people, not just react when things go wrong.

  • Enhanced Duty of Care & Compliance

    imabi Pro supports organisations in meeting responsibilities linked to:

    • Worker Protection Act 2023

    • Martyn’s Law (Terrorism Protection of Premises Bill)

    • Failure to Prevent Fraud

    • Health & Safety Executive (HSE) obligations

    • Safeguarding best practice

    • Late-night and lone working guidance

    A proactive digital platform strengthens audits, risk assessments and staff wellbeing strategies.

Worker Protection Act
Martyn's Law
Failure to Prevent Fraud

Direct Integration with the imabi Travel Guardian App

Travel Guardian — the free personal safety app from imabi, helping hospitality workers and their families stay connected and protected through live journey sharing and cross-app location alerts.

Extend support beyond the workplace. Staff can access:

  • journey planning

  • Share Journey with trusted contacts

  • geo-located help

  • emergency guidance

  • national and local support links

Safety follows them wherever they go.

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Download FREE imabi Travel Guardian app

Explore all imabi solutions:

Community & Travel
Education
Business
Public Safety
Councils
BIDs
Anti-Social Behaviour

Ready to Lead from the Front?

Book a demo and see how imabi Pro delivers instant impact across your organisation — for your people, your reputation, and your legal obligations.

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