Online Safety Act Compliance

The Online Safety Act 2023 is one of the most significant pieces of UK’s digital regulation. Designed to make the internet safer, particularly for children and vulnerable users, it places legal duties on platforms and service providers to prevent harm, remove illegal content, and protect users from online abuse. imabi helps organisations understand what this means in practice, offering clear guidance and a simple self-assessment tool to identify risks, gaps and next steps towards compliance.

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Under oversight from Ofcom, organisations are increasingly expected to demonstrate:

  • Clear digital risk assessments

  • Accessible reporting mechanisms

  • Enhanced safeguarding protections

  • Board-level accountability

  • Documented preventative action

This applies beyond tech companies. It affects employers, education providers, hospitality venues, local authorities, transport operators and community platforms.

orange umbrellas demonstrating a protective shield that imabi is able to offer with regards to employers, education providers, hospitality venues, local authorities, transport operators and community platforms compliance with online safety act
Learn More on GOV.UK

How imabi Supports Organisations

imabi is the all-in-one safety, safeguarding and wellbeing platform built to help organisations move from policy to practice

Enable
Safe Reporting

  • Anonymous reporting tools

  • Real-time alerts

  • Clear escalation pathways

  • Signposting to recognised support services

Strengthen
Safeguarding Infrastructure

  • Centralised safety resources

  • Crisis guidance

  • Digital wellbeing content

  • Community-specific support layers

Demonstrate
Proactive Compliance

  • Documented processes

  • Risk visibility

  • Evidence of preventative action

  • Support for education, workplace and public environments

Bridge
Online & Offline Safety

Harm does not stop at the screen

imabi connects digital reporting with real-world safeguarding responses, creating joined-up safety systems

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The Strategic Opportunity

The Online Safety Act should not be viewed solely as a compliance burden.
It is an opportunity to:

  • Build trust with users

  • Protect staff and communities

  • Reduce risk exposure

  • Demonstrate leadership in safeguarding

  • Create safer digital and physical environments

imabi supports organisations in turning compliance requirements into practical, measurable action, ensuring safety is not just written into policy but embedded into everyday practice

Why Us
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Frequently Asked Questions

  • The Online Safety Act (OSA) is UK legislation that places duties on organisations providing online services to protect users from illegal and harmful content. It covers a wide range of requirements including risk assessments, safety measures, and transparent reporting.

  • Any organisation that provides user-to-user services or search services accessible by the UK audience. This includes social media platforms, forums, messaging services, and business websites with user-generated content.

  • Our all-in-one place platform helps organisations strengthen their readiness under the Online Safety Act 2023 by embedding practical digital safeguarding into everyday operations. imabi provides structured reporting tools (including confidential and anonymous channels), clear escalation pathways, secure incident logging, safeguarding resources and compliance assessments that help organisations identify risk gaps, evidence governance, and demonstrate proactive protection both online and offline.

  • Regulatory enforcement under the Act is overseen by Ofcom for in-scope services, but reputational damage, safeguarding failures, civil liability and loss of public trust present wider risks for all organisations. Proactive compliance reduces both regulatory and reputational exposure.

  • Absolutely. Our platform is designed to scale from small businesses to large enterprises and public sector organisations. imabi provides proportionate, scalable tools, including confidential reporting channels, safeguarding resources and compliance assessments, helping small businesses demonstrate proactive governance without adding unnecessary administrative burden.

  • Most organisations can complete their initial setup and first risk assessment within a few days. Our onboarding team provides guided support to ensure a smooth start.

  • imabi provides practical digital safeguarding infrastructure, not just advice. Rather than producing a one-off report, imabi enables ongoing reporting channels, structured escalation, safeguarding resources and compliance assessments that embed protection into daily operations.

  • Yes. imabi is designed to complement existing HR, safeguarding and compliance frameworks. It strengthens reporting accessibility, documentation and audit readiness without replacing established internal procedures.

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