Night-Time Economy

Safer, better-connected evening and night-time economies

Community engagement technology for town centres, city centres and destinations after dark

Creating a safe, welcoming and successful evening and night-time economy requires more than individual safety initiatives. It depends on local authorities, Business Improvement Districts, police, transport providers, venues, support organisations and communities working together and making sure that residents, workers and visitors can find and use the services being provided.

The imabi community engagement and safety platform helps local partnerships bring this activity together, communicate directly with the public and connect people with relevant local information, support and reporting routes.

Whether your area is developing its evening and night-time economy strategy, working towards Purple Flag accreditation or maintaining existing Purple Flag standards, imabi can provide a practical digital interface between your partnership and the people it serves.

Purple Flag is an international accreditation programme for towns and cities that demonstrate high standards in the management of their evening and night-time economy.

Managed by the Association of Town and City Management, Purple Flag recognises destinations working to create safe, vibrant and thriving places after dark.

What is Purple Flag?

Its framework considers five connected areas:

  • Policy and partnership

  • Wellbeing

  • Movement

  • Appeal

  • Place

This reflects the fact that a successful evening and night-time economy is not solely about reducing crime. It is also about transport, customer care, accessibility, inclusion, local identity, partnership working and providing a varied and welcoming experience.

Supporting the local work behind Purple Flag accreditation

The imabi platform can support many of the practical activities undertaken by local partnerships seeking to improve their evening and night-time economy and demonstrate continued progress.

This includes helping partners:

  • Make local safety and support initiatives easier to find

  • Communicate directly with residents, visitors and workers

  • Connect people with safe travel information and reporting routes

  • Promote a more diverse and inclusive evening offer

  • Gather feedback about people’s experiences

  • Coordinate selected information and resources across the partnership

  • Demonstrate how initiatives are being communicated and used

Bring local information together

Information about a town or city centre is often spread across council websites, transport operators, police pages, venue schemes, social media accounts and individual partner organisations.

The information may already exist, but people do not necessarily know where to find it, particularly when they are visiting an unfamiliar place or need help quickly.

A locally branded imabi Space can provide one clear starting point for relevant evening and night-time information while continuing to direct users to the existing services, websites and reporting systems operated by local partners.

Content could include:

  • Evening and night-time safety guidance

  • Local support and welfare services

  • Public transport and journey information

  • Taxi ranks and safe travel guidance

  • Emergency and non-emergency contacts

  • Venue safety schemes

  • Events and visitor information

  • Accessibility information

  • Local reporting routes

  • Seasonal campaigns and public updates

people using mobile phones in public to access imabi space on imabi platform

Map safety and support locations

Local safety initiatives are most useful when people know that they exist and can find them when they need them.

Verified locations can be displayed through the imabi platform, including:

  • Safe Spaces and Safe Havens

  • Welfare and medical facilities

  • Street Pastor or outreach locations

  • Taxi ranks

  • Transport hubs

  • Help points

  • Defibrillators and bleed-control kits

  • Venues participating in recognised safety initiatives

  • Other trusted local support locations

Users can view relevant information about a location and obtain directions through their phone’s native mapping application.

This can help turn local provision into something that is more visible and practically accessible to the public.

a person using a map on the imabi platform to access safety and support locations in the public space

Communicate directly with the public

Local partnerships can use imabi to communicate timely and relevant information through:

  • Push notifications

  • Location-based alerts

  • Noticeboard updates

  • Public safety guides

  • Campaign content

  • Travel information

  • Event updates

  • Urgent local messaging

This could support activity around key weekends, major events, seasonal campaigns, transport disruption or emerging local concerns.

It also allows a partnership to communicate beyond its existing social media followers and organisational mailing lists.

a person holding a phone to access imabi platform for relevant information and communication from the local authorities, businessns

Help people travel and move around safely

Safe and accessible movement is an important part of a successful evening and night-time economy.

imabi can provide a joined-up starting point for information such as:

  • Late-night public transport

  • Night buses and rail services

  • Taxi ranks and trusted taxi guidance

  • Transport disruption

  • Journey-sharing tools

  • Personal safety guidance

  • Reporting concerns experienced while travelling

  • Support for people unfamiliar with the area

The platform does not replace existing transport applications or operator information. It helps people find and navigate the most relevant sources from one accessible place.


Promote a varied and welcoming destination

A thriving evening economy should appeal to more than one audience.

An imabi Channel can help promote the wider local offer, including:

  • Hospitality and entertainment

  • Cultural events

  • Live music and performances

  • Food-led activities

  • Alcohol-free options

  • Family-friendly evening activities

  • Accessible and inclusive venues

  • Community events

  • Seasonal programmes

  • Locally distinctive destinations and experiences

This helps balance safety messaging with positive information about what the area has to offer.

people celebrating in public - representation of evening economy promoting the wider local offer

Gather community insight

Recorded crime data does not tell the whole story about how people experience a place after dark.

People may change their behaviour, avoid particular locations or feel uncomfortable without making a formal report.

imabi can support ongoing engagement through:

  • Public surveys

  • Visitor feedback

  • Perception-of-safety questions

  • Consultation activity

  • Venue and employee feedback

  • Clearly signposted reporting routes

  • Campaign-specific engagement

This can help local partnerships hear from residents, visitors, students, employees, venue staff and other groups whose experiences may otherwise be missed.

icons representing community insight, data collection and engagement

Support partnership communication

Alongside public-facing content, an imabi Space can include private or restricted areas for authorised partners.

Depending on local requirements, these could be used to share:

  • Partnership updates

  • Guidance and toolkits

  • Training resources

  • Campaign materials

  • Key contacts

  • Meeting information

  • Action plans

  • Links to existing policies and documents

The platform does not replace existing systems, it just provides an additional way to make selected information easier for partners to access and use.

public space representing local partnerships that can easier share selected information through within imabi platform

Understand engagement and demonstrate progress

Depending on the agreed platform configuration, local partners may be able to gather insight into how people are engaging with published information, campaigns and services.

This could help a partnership understand:

  • Which resources are being accessed

  • How people respond to local campaigns

  • Which support locations attract interest

  • What issues are being raised through surveys

  • Where additional communication may be required

  • How public-facing activity develops over time

These insights can form one part of the partnership’s wider evidence base and continuous improvement activity.

One platform, shaped around your place

Every town, city and destination has different priorities, partnerships and challenges.

An imabi Space can begin with a focused area, such as evening safety, welfare provision, transport or public engagement, and expand as the partnership develops.

It can also sit within a wider town or city centre geographical area covering community information, visitor services, events, local businesses, public consultations and other place-based priorities.

The objective is not to introduce another disconnected source of information. It is to make existing local activity easier for people to understand, access and use.

Speak to us about how the imabi community engagement and safety platform could support your town centre, city centre, BID or local evening and night-time economy partnership.