
with
Powering public safety in London’s West End
The West End Security Group (WESG) and imabi created a first-of-its-kind emergency response hub, giving businesses, partners and responders real-time tools to protect one of the world’s busiest districts.
Bringing together police, local authorities, businesses and safety partners, the hub delivers a single, secure space for alerts, asset mapping, guidance and workflows. Instead of fragmented emails or delayed updates, members now have real-time visibility and coordinated tools to respond quickly, share intelligence and keep the West End safe for millions of visitors and workers.
Results-focused
The setting
The West End welcomes over 83 million visitors each year, supporting 610,000 employees and generating £12.8bn GVA.
The need
Coordinating safety across such as large, complex area demanded faster communication, shared tools and a joined-up response.
The impact
A secure, branded portal inside imabi, giving WESG members and statutory partners everything they need: updates, guidance, mapping, and emergency workflows - all in one place
Key Capabilities
Real-time alerts direct to members
Mapping of assets and safe spaces
Clear guidance and checklists
Shared workflows for incidents
Integration with partner systems
Secure access controls
Case Study
Read the full story of how imabi helps WESG protect London’s West End.
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Impact
83M+ annual visitors supported
£12.8bn annual economic value
610k+ employees covered
24/7 secure access for members