imabi logo with the tagline Making Change Happen, representing the public safety and safeguarding platform helping communities, councils, and organisations strengthen safety and resilience

with

WESG West End Security Group logo representing imabi’s public safety partnership supporting business resilience and emergency preparedness across Westminster and London’s West End

Powering public safety in London’s West End

The West End Security Group (WESG) and imabi created a first-of-its-kind emergency response hub, giving businesses, partners and responders real-time tools to protect one of the world’s busiest districts.

Bringing together police, local authorities, businesses and safety partners, the hub delivers a single, secure space for alerts, asset mapping, guidance and workflows. Instead of fragmented emails or delayed updates, members now have real-time visibility and coordinated tools to respond quickly, share intelligence and keep the West End safe for millions of visitors and workers.

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Results-focused

The setting
The West End welcomes over 83 million visitors each year, supporting 610,000 employees and generating £12.8bn GVA.

The need
Coordinating safety across such as large, complex area demanded faster communication, shared tools and a joined-up response.

The impact
A secure, branded portal inside
imabi, giving WESG members and statutory partners everything they need: updates, guidance, mapping, and emergency workflows - all in one place

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Key Capabilities

  • Real-time alerts direct to members

  • Mapping of assets and safe spaces

  • Clear guidance and checklists

  • Shared workflows for incidents

  • Integration with partner systems

  • Secure access controls

Screenshot of the West End Security Group Members Portal powered by imabi Connect, showing public safety tools for reporting, alerts, local guidance, and business resilience across Westminster
Screenshot of imabi and West End Security Group’s public safety portal showing critical threat level guidance to help Westminster businesses respond to a rise in the UK national threat level

Case Study

Read the full story of how imabi helps WESG protect London’s West End.

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Impact

  • 83M+ annual visitors supported

  • £12.8bn annual economic value

  • 610k+ employees covered

  • 24/7 secure access for members

Stone arrow pointing forward symbolising direction, progress and next steps in public safety, community resilience and emergency preparedness guidance